Privacy Policy

Effective Date: May 14, 2025

Welcome to Vocaline.ai (the "Website"), owned and operated by Vocaline ("Company," "we," "our," or "us"), based in India. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website and use our services to build AI voice agents.

By accessing or using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms, please do not access the Website.

1. Information We Collect

We may collect and process the following categories of personal and non-personal information:

a. Information You Provide Directly

Name, Email Address, and Contact Information when you register, fill out forms, or contact us.
Business or Organizational Details if applicable to your use of our platform.
Audio Data and AI Model Inputs if you upload or create content through our services.

b. Information Collected Automatically

IP Address, Browser Type, Device Information
Usage Data such as pages visited, time spent on the site, and other diagnostic data via cookies or similar tracking technologies.

2. How We Use Your Information

We use your information to:

Provide and maintain our Website and services
Personalize and improve user experience
Respond to inquiries and offer customer support
Send administrative and promotional communications
Monitor usage and analyze trends to improve functionality
Comply with legal obligations

3. Sharing and Disclosure

We do not sell your personal data. We may share your information with:

Service Providers who help us operate the website or provide services
Legal Authorities when required by law or to protect our rights
Business Transfers, such as during a merger, acquisition, or asset sale

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access, update, or delete your personal data
Withdraw consent at any time
Opt-out of receiving marketing communications

To exercise these rights, please contact us at vocaline.ai@gmail.com.

7. International Data Transfers

If you are accessing our services from outside India, your data may be transferred to, stored, and processed in India or other countries where our servers are located.

8. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after any changes constitutes your acceptance.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: vocaline.ai@gmail.com

Jurisdiction: India